Slot Types

See Question Generation for information on how slots are collected from users in chat

Available Slot Types

Your slot can be 1 of the following types:

  • Free Input
  • Multiple Choices or
  • Date

1. Free Input Slot

Remember: Slot names must contain at least 3 character(s).

Note: Path buttons are not "one-off." Users may modify selection by reselecting.

Intake free text user inputs. Best practice to use this for unstructured data.

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2. Multiple Choices Slot

Each Choice branches into its own Story & displays as a button. You can add up <= 12 options.

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Paths buttons can be clicked multiple times.

Note: Path buttons are not "one-off." Users may modify selection by reselecting.

Proceed with Any

Alternatively if all your multiple choice options intersect in the same Path, you can toggle between merging & splitting them using the Proceed with Any button.

To prevent data loss, option to Proceed with Any is only unavailable for > 1 followup stories.

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3. Date Slot

Intake date inputs in natural language (eg. "3rd December", "Next Thursday", etc.). They will get passed to APIs in the Standard ISO 8601 Date format (eg. 2023‐12‐03).

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Limitations

  • No calendar based date-picker support
  • No time support
  • No understanding of user locales (02/01 is read as 1st feb)
  • Can't understand holidays or events (eg. Labor Day Weekend)